FAQ

Shipping
  • Free shipping on all orders.
  • All orders are shipped within 24 hrs.
  • Once the orders are shipped, it takes 1-5 working days to be delivered to any place in India (depending upon your geographical location)

Next Day Delivery
  • Order before 2PM and get it delivered the very next day to your address.
  • Applicable only on prepaid orders.
  • Next Day Delivery service will be available to only major metros and mini metros through Bluedart priority shipping.

Returns
If for any reason you wish to return the letterbox back to us for a full refund or exchange then write to us at support@thewatchshop in within 2 days of receiving your order.
We offer 2 days No Questions Asked Return Policy. The letterbox and the letter pack inside must be returned back to us with all its original tags and packing and should be completely unused.
For your convenience, we will send our courier person to your address and have the Letterbox picked up without any additional charges to you. Just ensure you follow the instructions and pack the letterbox safely with its original packing. Once we receive the letterbox back we will inspect it and post that issue you the complete refund or exchange the letterbox as per your requirement.